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How does request an item work?

October 11, 2019

How does request an item work?
When all copies of an edition of a book are on loan, logged in users will see under the ‘Get it tab’ in Library Search an additional ‘Request option’. Click the request option and complete the details.

How do I know my request has been received?
Log into your library account through Library Search > My Library and view ‘My requests’ to confirm your request has been received. You will also see your place in the queue and when time, where to collect your item.  You can also cancel your request if you no longer need the item.

How do I know when my request is ready to collect?
Keep an eye on your student email for notification about collecting your item. The email has information about where to collect the item and the date by which you need to collect it.  If the item is not collected by the due date it will be available to the next requestor in the queue.